Privacy Policy

Effective Date: 07 August 2026

Global Parts FZC respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you use GlobalParts.ae.

Information We Collect

We may collect information including:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Company information (for business customers)
• Vehicle information you choose to save
• Order history
• Payment transaction information
• IP address
• Browser and device information

Payment card information is processed securely by our payment providers and is not stored on our servers.

How We Use Your Information

We use your information to:

• process and deliver orders;
• provide customer support;
• verify vehicle compatibility when requested;
• manage your account;
• improve our website and services;
• prevent fraud;
• comply with legal obligations.

Marketing Communications

With your permission, we may send:

• promotional offers;
• product updates;
• company news.

You may unsubscribe at any time using the link provided in our emails or by contacting us.

Cookies

Our website uses cookies to:

• remember your preferences;
• keep you signed in;
• improve website performance;
• analyse website usage.

You may disable cookies through your browser settings, although some website features may no longer function correctly.

Sharing Information

We may share your information with trusted third parties only where necessary, including:

• payment providers;
• shipping carriers;
• logistics partners;
• fraud prevention services;
• IT service providers.

We do not sell your personal information.

International Transfers

Because Global Parts FZC serves customers worldwide, your information may be processed or transferred to countries outside your country of residence where necessary to provide our services.

Reasonable safeguards are implemented to protect your information during such transfers.

Data Security

We use appropriate technical and organisational measures to protect personal information against:

• unauthorised access;
• loss;
• misuse;
• alteration;
• disclosure.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Subject to applicable law, you may request to:

• access your personal information;
• correct inaccurate information;
• update your account details;
• request deletion of your personal information;
• object to certain processing activities;
• withdraw consent where applicable.

Requests will be processed within a reasonable timeframe.

Data Retention

We retain personal information only for as long as necessary to:

• fulfil contractual obligations;
• comply with legal requirements;
• resolve disputes;
• maintain business records.

Third-Party Links

Our website may contain links to external websites.

Global Parts FZC is not responsible for the privacy practices or content of third-party websites.

Changes to this Policy

This Privacy Policy may be updated from time to time.

The latest version will always be published on this page with the updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information available on GlobalParts.ae.